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Many people with intellectual and developmental disabilities, physical disabilities or mental illness are recipients of either Medicare or Medicaid. Some are "dually eligible" and receive both.

If you receive Medicare and Medicaid benefits it's not always easy to understand which program covers your services or who to contact. Many people on both Medicare and Medicaid experience more barriers to receiving appropriate, friendly care. 


Accountable Care Collaborative (ACC) Medicare-Medicaid Program

In an effort to reduce these barriers, the Colorado Department of Health Care Policy and Financing (HCPF) and the Centers for Medicare and Medicaid Services (CMS) launched the  Accountable Care Collaborative (ACC) Medicare-Medicaid Program that strives to improve care coordination for dually eligible individuals.

Colorado is one of 13 states in the nation participating in the program and has contracted with Disability Law Colorado to implement an Ombudsman Program to advocate for dually eligible individuals. We are pleased to bring this service to our clients, and help ensure they receive the services they need.

Medicare-Medicaid Advocate

At Disability Law Colorado, as part of the Ombudsman Program, we now have a Medicare-Medicaid Advocate. She and her Assistant will respond to complaints regarding care or rights violations from beneficiaries of Medicare-Medicaid receiving services from the ACC.

If you receive full Medicare and Medicaid benefits and have questions or need to speak with someone about your benefits, please contact us. You can find more information about your rights and Medicare and Medicaid below.

Related Resources

Colorado Medicare-Medicaid Advocate Brochure

Click to download the Colorado Medicare-Medicaid Advocate Brochure.  

Mandatory Reporting of Elder Abuse

If you are a mandatory reporter and you witness or become aware that an at-risk elder has been or is at imminent risk for mistreatment (abuse, caretaker neglect, or exploitation), by law you must make a report to law enforcement within 24 hours. 

Colorado Medicare-Medicaid brochure - Spanish

Click here to download the Spanish Medicare-Medicaid Ombudsman brochure


MEDICARE GRIEVANCES AND APPEALS A PRIMER Prepared for Disability Law Colorado Medicare Medicaid Advocate Program March 2016 Version 5: Mar 10, 2016